FAQ

Frequently Asked Questions

Q: Is the elevation accurate?
A: The elevation is consistent with the trail data but is not shown to scale. Think of it as a relative representation: high points are the highest, low points are the lowest, and mid-elevations fall appropriately in between.

Q: Why isn’t my favorite trail shown?
A: I rely on publicly available trail data, so it’s possible that your trail isn’t included in those sources. In other cases, design limitations may require certain trails to be omitted. For example, very short or stub trails can be fragile and prone to breaking, or a trail may be removed to reduce crowding and improve the visibility and durability of the surrounding trails.

Q: I notice layer lines — what gives?
A: These are 3D-printed products, and visible layer lines are a natural part of the printing process. I do my best to balance appearance and durability while keeping print times reasonable, since significantly reducing layer lines would greatly increase production time and cost.

Q: What about this other trail system?
A: I’m always working on new trail systems. If one of your favorites isn’t available yet, feel free to reach out and I’ll see what I can do.

Q: What are your shipping times?
A: We typically ship orders within 1 week depending on overall demand.

Q: How can I track my order?
A: You'll receive a tracking number via email once your order ships.